In addition to ordering merchandise online, we offer several alternatives to placing your order.
Contact Us
Museum Store + Café
Amon Carter Museum of American Art
3501 Camp Bowie Boulevard
Fort Worth, TX 76107-2695
Toll Free: 800.573.1933
Fax: 817.989.5009
Email: sales [at] cartermuseum [dot] org (sales@cartermuseum.org)
Ordering Methods
Payment Information
We accept American Express, Visa, and MasterCard. You will be asked to enter the card number and the expiration date when you check out. You may also pay by mailing a check or money order to the Museum Store + Café, 3501 Camp Bowie Boulevard, Fort Worth, Texas, 76107, or by calling 800.573.1933 for assistance. We must receive payment before your order can be processed.
Ordering by Phone
You may order by calling 800.573.1933 Monday through Friday from 9 a.m. to 5 p.m. CST; you may also leave a message at any other time, and your call will be returned during business hours. When you call, please have the item information available, along with your name and address, telephone number, credit card number, and the shipping name and address.
Ordering by Mail or Fax
Amon Carter Museum of American Art
Attn: Museum Store + Café
3501 Camp Bowie Boulevard
Fort Worth, TX 76107-2695
Fax orders to 817.989.5009, 24 hours a day, seven days a week.
Sales Tax
Sales tax of 8.25 percent will be applied to all Texas orders. All orders shipped to an address within the state of Texas will be taxed; tax will also be charged on shipping and handling for Texas orders. All orders shipping outside of Texas are tax-exempt.
Shipping
Shipping Methods
Your order will be shipped via UPS, U.S. Postal Service (USPS), or Federal Express. We primarily use UPS “Ground” service so that we can easily track orders. Products shipped to P.O. Box addresses will be shipped via the United States Postal Service. We can ship items outside of the United States as long as UPS or USPS delivers to the location. (Additional shipping charges will be added.) If you require a different shipping method than the options offered to you when checking out, please call 800.573.1933 during regular business hours for assistance.
Shipping and Handling Charges
Shipping charges are based on the weight of the item(s) purchased plus required shipping materials. There is a handling fee of $3 for each order. Orders shipped outside of the United States require extra charges.
When to Expect Your Order
Please allow approximately 10 days for shipping, though most orders will arrive sooner. If you have a question about the status of your shipment please call 800.573.1933. If the package was shipped via UPS or FedEx, we can track your package and let you know when to expect it.