store

Contact Us

Amon Carter Museum Store
3501 Camp Bowie Boulevard
Fort Worth, TX 76107-2695

Toll Free: 800.573.1933
Fax: 817.989.5009

E-mail: sales@cartermuseum.org

Store Mission

The Amon Carter Museum Store supports the museum’s mission through the production and sale of books, prints, posters, and collection-related merchandise to provide an educational service to the museum visitor, to enhance the patron’s understanding and appreciation of American art, and to contribute to the institution’s financial resources.

This online store is your unique source for items inspired by the Amon Carter Museum collection. Our Museum Store carries a wide variety of many additional items that support the Amon Carter Museum mission. Please plan a visit when you are in Fort Worth.

Ordering Methods

Payment Information

We accept American Express, Visa, and MasterCard. You will be asked to enter the card number and the expiration date when you check out. You may also pay by mailing a check or money order to the Museum Store, 3501 Camp Bowie Boulevard, Fort Worth, Texas, 76107, or by calling 800.573.1933 for assistance. We must receive payment before your order can be processed.

In addition to ordering merchandise online, we offer several alternatives to placing your order.

Ordering by Phone

You may order by calling 800.573.1933 Monday through Friday from 9 a.m. to 5 p.m. CST; you may also leave a message at any other time, and your call will be returned during business hours. When you call, please have the item information available, along with your name and address, telephone number, credit card number, and the shipping name and address.

Ordering by Mail or Fax

Amon Carter Museum
Attn: Mail Order Department
3501 Camp Bowie Boulevard
Fort Worth, TX 76107-2695

Fax orders to 817.989.5009, 24 hours a day, seven days a week.

Sales Tax

Sales tax of 8.25 percent will be applied to all Texas orders. All orders shipped to an address within the state of Texas will be taxed; tax will also be charged on shipping and handling for Texas orders. All orders shipping outside of Texas are tax-exempt.

Shipping and Returns

Shipping Methods

Your order will be shipped via UPS, U.S. Postal Service (USPS), or Federal Express. We primarily use UPS “Ground” service so that we can easily track orders. Products shipped to P.O. Box addresses will be shipped via the United States Postal Service. We can ship items outside of the United States as long as UPS or USPS delivers to the location. (Additional shipping charges will be added.) If you require a different shipping method than the options offered to you when checking out, please call 800.573.1933 during regular business hours for assistance.

Shipping and Handling Charges

Shipping charges are based on the weight of the item(s) purchased plus required shipping materials. There is a handling fee of $3 for each order. Orders shipped outside of the United States require extra charges.

When to Expect Your Order

Please allow approximately 10 days for shipping, though most orders will arrive sooner. If you have a question about the status of your shipment please call 800.573.1933. If the package was shipped via UPS or FedEx, we can track your package and let you know when to expect it.

Return Policy

All returns or exchanges must be completed within thirty days of receipt date. Please enclose a copy of the receipt with your return so that appropriate credit can be issued. Sale items are nonreturnable. Returned items should be in the original packaging and in saleable condition. If you receive a damaged item, we will issue a “call tag” for the damaged merchandise to be picked up if it was sent via UPS so that a replacement can be sent. If it was shipped by another method, please return it to us and you will not be charged shipping for your replacement.

Frequently Asked Questions

  • Do you sell canvas reproductions?
    Canvas reproductions from the Amon Carter Museum collection are not available through the Museum Store.
  • Do you sell bronze sculpture reproductions?
    We do not currently carry any bronze reproductions. However, there are several museum stores that carry these items, including the Autry Museum of Western Heritage, Buffalo Bill Historical Center, Eiteljorg Museum of American Indians and Western Art, Gilcrease Museum, Glenbow Museum, The Heard Museum, Rockwell Museum, National Cowboy Hall of Fame, National Museum of Wildlife Art, National Cowgirl Museum and Hall of Fame, and the Sid Richardson Collection of Western Art.
  • What kinds of souvenir items do you have available?
    While we do not sell T-shirts or coffee mugs, we do offer a wide selection of affordable collection-related items, including note cards and postcards as well as the Quattro pencil, our Magic Art Cube, and other items for $10 or less. We also have many high-end items exclusive to our Museum Store.
  • Do you have older Amon Carter Museum publications available?
    The Amon Carter Museum has been publishing books related to its collection and exhibitions since we opened in 1961. We typically have museum publications produced during the past ten years. If you are trying to locate an older book, you can probably find it at a quality rare book store or on an Internet site that deals in out-of-print books.
  • Can you tell me the value of an item?
    The Amon Carter Museum does not offer estimates or evaluations of items. If you believe that you have something valuable, we suggest that you contact a professional appraiser.

Copyright Notices

All items shown are Amon Carter Museum products inspired by the Amon Carter Museum collection. To inquire about wholesale opportunities, please call 800.573.1933. If you would like to use images from our collection, please contact the Rights and Reproductions Department.

Privacy and Security Policy

Our Commitment to Privacy

Your privacy is important to us. To protect your privacy, we provide this Privacy and Security Policy, which explains our online information practices and the choices you can make about the way your information is collected and used. To make this Privacy and Security Policy easy to find, we make it available on every page of our Web site and where personally identifiable data may be requested.

The Information We Collect

This Privacy and Security Policy applies to all information collected or submitted on the cartermuseum.org Web site. On some pages you can order products, make requests, and register to receive materials. The types of personal information collected at these pages include:

  • Name
  • Address
  • E-mail address
  • Phone number
  • Fax number (if applicable)
  • Gender
  • Birth date
  • Membership number (if applicable)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected may include:

  • Name
  • Address
  • Phone number

When you visit our Web site, we may collect more information: your Internet service provider’s address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data helps us understand how to make our site more accessible and user-friendly to our customers.

How We Use Information

Like most standard Web site servers, ours uses log files. These include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., are not linked to personally identifiable information. We use a tracking utility called WebTrends that uses log files to analyze user movement. This tracking data helps us understand how to make our site more accessible and user-friendly to our customers.

We use the information you provide about yourself when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We may use your e-mail address to communicate with you, for example, or to notify you of special offers or programs you might find of interest.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery.

We use return e-mail addresses to answer the e-mail we receive. We may also use these e-mail addresses to provide order status and order tracking information, and to respond to queries. If at any time you would like to make a purchase but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 1.800.573.1933. It has always been an Amon Carter Museum practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

If you choose to register or receive products or materials from us, or to otherwise give us personal information, we may store some or all of that personal information and use it for marketing research and marketing purposes.

We will never give or sell your personal information to any other company.

In the event of a criminal investigation or a suspected illegal activity, we may be required by law enforcement agencies to share certain personal information.

We will never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

Opt-Out

Only the Amon Carter Museum will send you information; we will not allow any outside company to use our information. When an e-mail advertisement is delivered to a recipient, there will be an option to opt-out of receiving any future mailings. This opt-out will be as easy as replying to the e-mail and asking to receive no more mailings.

Delete/Deactivate

This site gives options for removing user information from the Amon Carter Museum’s database so you will not receive future communications. When you receive information from the Amon Carter Museum Online Store via e-mail, it will include instructions on how to be taken off the e-mailing list. To request removal from our mailing list, to make a change to your information, or to access your information on file, write, e-mail or call toll free using the contact information listed below.

A Word on “Cookies”

“Cookies” are small items of data that some Web sites either write to your hard drive upon your visit to their site(s) or store in the browser. These data files contain information the site can use to organize the pages you have visited on a particular Web site. Our Web sites may use “cookie” technology to measure site activity and tailor information to fit your personal interests. In this way, we can deliver tailor-made information suiting your personal interests upon your next visit to our site. Our use of “cookie” technology is to provide you with a more individualized delivery of information and an optimal viewing experience.

Our Commitment to Data Security

The Amon Carter Museum takes every precaution to protect our users’ information and to ensure that all transactions that occur on our Web site are secure. When users submit sensitive information via the Web site, their information is protected both online and offline.

All credit card numbers and other sensitive information submitted to the site are encrypted and protected with Secure Socket Layer (SSL) encryption-the industry standard for information security. Information about your order is retained for our records, but it is never shared with third parties.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. All user information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Annually or any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure that our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure, locked facility.

If users have any questions about the security at our Web site, they can send an e-mail to webmaster@cartermusem.org.

Our Commitment to Children’s Privacy

The Amon Carter Museum does not solicit personal information from children. Visitors twelve years of age and under are required to obtain an adult’s permission before submitting any personal information to this or any other Web site.

How to Access or Correct Your Information

On this e-commerce site (http://www.cartermuseum.org/store), you can access and maintain all your personally identifiable information that we collect online by visiting the Account Information section of our Web site at http://www.cartermuseum.org/store/account.php. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Online Memberships

When you purchase an Amon Carter Museum membership online, we will ask you to provide information we need to process your membership and to acknowledge your contribution name, billing and shipping addresses, telephone number, e-mail address, and credit card information. Your credit card information will be used only as needed to process your transaction.

Online Surveys

From time to time, the Amon Carter Museum may invite you to participate in surveys posted on our Web site. You would decide whether or not to complete such surveys, which may ask about your background, occupation, or similar questions. We use this information to help us understand our audience, which in turn allows us to better meet your needs and interests. No personally identifying information from these surveys is ever disclosed to third parties, although the Amon Carter Museum may disclose survey results to third parties in anonymous, aggregate form.

Amon Carter Museum E-News

As a service, the Amon Carter Museum offers visitors to its Web site the opportunity to subscribe to one or more of our online newsletters. If you choose to subscribe, you will receive the Amon Carter Museum E-News on the topics you choose. You may subscribe or unsubscribe at any time by following the E-News instructions.

Revisions to our Privacy Policy

Please note that the Amon Carter Museum may revise its privacy policy at any time. Such revisions may arise in response to changes in the law, policy, or other factors. We encourage you to periodically visit this page to review our most current policy.

How to Contact Us

Should you have other questions or concerns about this privacy policy, you can write us at Amon Carter Museum, 3501 Camp Bowie Blvd., Fort Worth, Texas, 76107; call 1.800.573.1933; or send an email to webmaster@cartermuseum.org.

Copyright 2007 Amon Carter Museum. All rights reserved. Contact us.